Shipping
Orders are shipped within 48 to 72 working hours (Monday to Friday) after payment is received, from France, with a tracking number. Shipping costs are shown in the basket before you pay; they include preparation, packaging and postage. Each order is shipped separately, so we recommend grouping your items in a single order.
Returns
You may return your order within 30 days of delivery, whether the item arrived damaged or you simply changed your mind. Email contact@lanternevolante.fr with your order number and the reason for the return; we will send you the return instructions. Once we receive the return, we refund the items within 4 days.
This does not affect your statutory 14-day right of withdrawal for online purchases.